Free Customer Online Support
RapidSolution offers you many options to help you find the answers to your questions - all completely for free.
How-to descriptions
FAQ - Frequently Asked Questions & Help
It is important to us that your questions are answered quickly. We have put together sets of frequently asked questions that may be of help to you:
License Recovery - License and software archive, plus licensing policies and product upgrade FAQ.
General FAQ - Offers information regarding installing and updating, as well as using and troubleshooting your product.
Converter FAQ - Covers issues regarding copy-protected files and using the Converter view.
Getting started with AudialsOne - Learn step-by-step how to use AudialsOne and its Tabs.
Online Help - Descriptions and step-by-step instructions for important product features.
Forum
License and software archive
You can retrieve your license information and a download link to the best version of your purchased software here:
License recovery
E-mail Support
We offer our customers support for cases that are not answered neither in FAQ nor in the forum. We will do our best to reply to your queries quickly.
Support
We would like to avoid pricy telephone hotline support, hence we are unable
to process support requests through other means. We request you to send your
queries only through the above standardized form. We thank you for your
cooperation.