Apple iTunes™ Support Page

How to record and convert Apple iTunes™ videos, movies & audiobooks

File format converter AAC, M4A, M4B, M4P and M4V

Audials

Apple™ iTunes™ Help Site and How-to-descriptions

Find answers & solutions to the most asked questions regarding converting Apple Audio & Video File Formats and Apple DRM removal

On this page you will find 2 chapters that can help you solve some of the problems you might be experiencing with your iTunes™ account. Chapter one offers a description on how to convert iTunes™ movies, HD videos and audiobooks as your private copy, for your personal use, and how you can transfer them to your PC, Apple iPhone/iPad, Android Smartphone & Tablet or Gaming Console. In chapter two you will find the iTunes™ FAQ with solutions for the most important problems.

1) How to convert Apple iTunes Media

Copy, record and convert protected Video files and Audiobooks with Audials Software

Learn how to convert iTunes™ Videos and Movies

Convert M4V to MP4

Please find attached a how to description on how you can record and convert DRM-protected  iTunes™ M4V movies and videos to MP4 and multiple other formats with Audials Moviebox.

How to convert M4V iTunes™ videos to MP4 with Audials Moviebox
Open iTunes™ and select the desired video files from the iTunes™ store
Open Audials Moviebox and switch to the “Save Video” view located in the “Streaming” section.
Select the profile with the desired file format from “Format” tab
Click the "video recording" tab and select iTunes™ tile.
Go back to iTunes™ and start playing the DRM-protected M4V files you want to save and convert.
Audials Moviebox detects the video window automatically and the recording starts immediately.
The progress of the recording will be displayed in the “Save Video” view of Audials Moviebox.
Wait until the video has finished playing; do not use your computer while the recording is taking place, otherwise the video quality will be compromised.
After the recording is complete, the video will be transferred to the Audials playlist on the right side of your screen saved in the desired format
The converted iTunes™ files will show up in the Audials player on the right side of your screen after the conversion is complete.
You can now play the files with Audials or drag and drop them into another application or Windows Explorer to export them.
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Audials Moviebox -  Video-Converter and Streaming-Recorder

Record and save complete videos, HD movies, TV series. Convert Videos, movies for your PC, Android Smartphone & tablet and more and burn them to DVD for your later enjoyment. Organize your collection with the Video Manager. More to Audials Moviebox

Learn how to convert iTunes™ Audiobooks

Convert M4B to MP3

Please find below a how to description on how you can record and convert iTunes™ M4B audiobooks to MP3 and other file formats with Audials Tunebite Premium.

How to convert M4B iTunes™ audiobooks to MP3 with Audials Tunebite Premium
Open iTunes™ and download the desired audiobook from the iTunes store
Open Audials Tunebite Premium and switch to the „Converter” view section
Click on the „Audiobooks” tab and set up the driver you are prompted to set up

Now you will have two options for selection of the audiobook-files:

Select through iTunes™
If you select to burn your audiobook files to the virtual „Audials Tunebite CD-R” through iTunes™, follow the steps in the pop up box
NOTE: Please keep in mind, that if you choose to burn your files through iTunes™, the output format file will be MP3 with original quality. If you want another output format file, you will have to change the format before starting the burning process of the audiobooks
Choose on how to save your audiobook files: as one file or in parts
Now, you can burn your audiobook to the virtual „Audials Tunebite CD-R” writer. Follow the steps in the pop up box to burn your audiobook files with iTunes™
Browse for files
If you select to burn your audiobook files to the virtual „Audials Tunebite CD-R” by browsing for files, add the file from the saved location
Select the MP3 file format from „Format”. Other Audio file formats are available, too
Click „Start” button
Now select recording speed, according to the prompted window
Choose on how to save your audiobook files: as one file or in parts
Final equal steps
The progress of the conversion process will be displayed in the main window, next to the files.
The converted iTunes™ files will show up in the Audials player on the right side of your screen after the conversion is complete.
You can now play the files with Audials or drag and drop them into another application or Windows Explorer to export them.
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Audials Tunebite Premium – Audio-Converter and Streaming-Recorder

All your audiobooks and music files from iTunes™ can now be enjoyed on any other device, besides iPhone/iPad/iPod with Audials Tunebite Premium. The Audials software easily converts, without any quality loss any AAC, M4A, M4B, M4P files to different audio file formats for PC, Android Smartphones & Tablets or game console. More to Audials Tunebite Premium

Video

Audials 12 in 120 Seconds: Convert Audiobooks

Just click on the button on the left and watch the Audials Video Trailer to learn more about the outstanding and unique features and advantages.

OS Support

Please note that there is no native application to run on Mac OS X, you can however take advantage of the latest Audials technology with the help of Desktop Parallel or BootCamp and Windows 7 or later on your Apple Mac.

2) Help Desk Support

Find answers and solutions of the most asked questions regarding Apple iTunes™

Apple iTunes™ is a free application which lets you organize and play your digital files on both your PC and Mac and is able to sync your media with various Apple devices like the iPod, iPhone, iPad and Apple TV. At the same time, iTunes™ acts as an online store where you can explore through a massive collection of music and videos, providing you thus everything you need for your entertainment. We were frequently asked for help regarding both iTunes™ and our software so please find solutions and answers to the most common issues by taking a look at the following FAQ:

Apple iTunes is a free application which lets you organize and play your digital files on both your PC and Mac and is able to sync your media with various Apple devices like the iPod, iPhone, iPad and Apple TV. At the same time, iTunes acts as an online store where you can explore through a massive collection of music and videos, providing you thus everything you need for your entertainment.Apple iTunes™ is a free application which lets you organize and play your digital files on both your PC and Mac and is able to sync your media with various Apple devices like the iPod, iPhone, iPad and Apple TV. At the same time, iTunes™ acts as an online store where you can explore through a massive collection of music and videos, providing you thus everything you need for your entertainment. We were frequently asked for help regarding both iTunes™ and our software so please find solutions and answers to the most common issues by taking a look at the following FAQ:


How can I transfer my iTunes™ playlist to another computer?

Answer

There are several methods you can use to transfer your iTunes playlists from one computer to another.  Home Sharing is probably the easiest. Using an external drive requires additional hardware but has the benefit of backing up your iTunes™ library. Transferring purchases allows you to do the transfer as well and it works on purchased iTunes content only. Windows Migration Assistant has the advantage of moving all your data, not only iTunes movies and music, but it does so exclusively from a Windows PC to a Mac. And last but not least, backing up your iTunes™ data on CDs or DVDs can also secure a transfer between computers. You can find step by step instructions on how each of these methods can be completed on the Apple iTunes™support page.

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How can I play purchased iTunes™ music and movies with other media players?

Answer

Generally, iTunes™ movies and music come in formats which are not recognized by other media players. iTunes™ music is in AAC format (i.e. M4P, M4A) and iTunes™movies and videos are MOV or M4V files. In order to use these types of files with other players, first you need to convert them to a compatible file format.

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How can I switch my iTunes™ account from one computer to a new one?

Answer

One iTunes™ account can be used on 5 different computers. If you already reached the limit and want to have access to your iTunes library on a new computer, you need to deauthorize one of the 5 computers previously used and authorize a new one. This can be done by opening iTunes™, going to “Store” and choosing “Deauthorize this Computer”. To authorize the other computer, follow the same steps but click “Authorize this Computer” instead. Copy your iTunes™ library from the old computer to the new one afterwards and you are done.

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What is iTunes™ Plus?

Answer

iTunes™ Plus is an iTunes™ component which allows you to purchase music from the iTunes™ Store. iTunes™ Plus music is encoded in twice the audio quality of protected items (256 kbps AAC) and can be burned to CDs, synced to all available Apple devices and played on any Mac or Windows PC. The price for one iTunes™ Plus music file ranges from 0.69 UDS to 1.29 USD.

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How can I upgrade all my music files to iTunes™ Plus?

Answer

You can upgrade your iTunes™ files by clicking the “Buy” button located to the right of each track. This will replace your previously purchased music files with iTunes™ Plus versions. All updates available will be displayed on the “Upgrade to iTunes™ Plus” page.

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Why is iTunes Plus format available for certain music, but not all?

Answer

The reason that certain music and music videos are not offered in our DRM-free, highest quality audio format is because they have not been provided in iTunes Plus format from the music label.

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Are there any free iTunes™ movies or TV shows available?

Answer

Yes, iTunes™ does offer a limited number of movies and TV shows you can watch for free. If you open iTunes™ on your computer,  go to the iTunes™ Store and look for the “Free on iTunes™” section in the “Quick Links” box, you will find a selection of free iTunes™ music, videos, movie featurettes and podcasts, plus a choice of books and free iTunes™ apps you can take your pick from. Additionally, all content on iTunes™ U is free.

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How much time do I have to watch movies that I rent?

Answer
Generally movies you rent will disappear from your iTunes library when the rental period ends. You have 30 days to start watching a movie after you rent it. When you start watching the movie, you have 24 hours (in the US) or 48 hours (elsewhere) to finish it.
However with Audials Software this limit disappears after using the ‘save video’ mode, one of many functions Audials One offers.
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Answer

Generally movies you rent will disappear from your iTunes library when the rental period ends. You have 30 days to start watching a movie after you rent it. When you start watching the movie, you have 24 hours (in the US) or 48 hours (elsewhere) to finish it. However with Audials Software this limit disappears after using the ‘save video’ mode, one of many functions Audials One offers.

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Is there a way to sync my iTunes™ playlists with an Android phone?

Answer

Yes, syncing iTunes™ libraries to an Android device is possible. Generally, iTunes™ does not allow syncing with non Apple devices (syncing iTunes™ with an iPod, iPad or iPhone should not raise any difficulties) but using a 3rd party software/app should solve the issue. DoubleTwist is a popular app which enables iTunes™ to Android syncing. It runs both on your Android device and on your computer and has the advantage of being easily manageable. However, this is a paid software. Salling Media Sync is also capable of transferring iTunes™ playlists, music and podcasts to mobile devices and is free for basic use. TuneSync, Easy Phone Tunes, iSyncr and Music WithMe are also known to facilitate iTunes to Android syncing.

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How can I sync iTunes™ with my iPhone or iPad?

Answer

You can sync your iOS device with iTunes™ using either a USB cable or your wireless connection (both your computer and Apple device have to be on the same Wi-Fi network). iTunes™ content can also be handled using the iCloud. If you upload your iTunes™ movies and music to the Cloud you can stream and use them afterwards on any of your iOS devices. The Apple support page offers step by step instructions on how to sync iTunes™ to your iPhone, iPad, iPod for all the methods listed previously.

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How can I stop iTunes™ from automatically adding songs to my library?

Answer

Any song you play with iTunes™ will be automatically added to the iTunes™ library.  Open your music files with another program and make sure iTunes™ is not set as your default media player (you can check this by opening iTunes™, going to “Edit” – “Preferences” and opening the “Advanced” tab).

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I am having problems syncing my iPad/iPod/iPhone with iTunes™, how can this be fixed?

Answer

There are a couple of things which should be taken into account if you are experiencing problems syncing your iPad, iPod or iPhone with your iTunes™ account: first, make sure your iTunes™ version is up to date, sometimes iPad, iPod, iPhone syncing problems may be caused by an outdated version. Secondly, check your firewall settings, they might be blocking iTunes™from connecting and working properly. Disable your security software temporarily and try to sync iTunes™ with your iPad again. If this is not the issue either, you might want to check the format of your files. Not every music and video format is accepted by Apple. Most common formats which can be downloaded into iDevices are AAC, MP3, MP4, so if you are trying to upload a different format, you may undergo some syncing difficulties. USB connection or a corrupted hard drive can also result in syncing problems.

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Please note

Movies and videos from iTunes are copyrighted. Any redistribution of them without the consent of the copyright owners may be a violation of the law in most countries, including the USA. Audials AG is not affiliated with iTunes™, nor the company that owns the trademark rights to iTunes™. This page is provided for compatibility purposes only, and in no case should be considered an endorsement of Audials Software products by any associated 3rd party. Apple iTunes™