Ustream™ Help Site
Find answers and solutions to the most asked questions regarding Ustream™
On this page you will find two chapters that can help you solve some of the problems you might be experiencing with your Ustream™ account. In chapter one please find a description on how to record the video streaming of Ustream™ as your private copy for your own use and to convert the videos and movies for your other devices at home and to go. In chapter two you will find the Ustream™ FAQs with solutions for the most important problems. Please go on with reading:
1) Learn how to download & record Ustream™ online streaming videos
Please find attached a how to description to record video streamings from Ustream™ for your private use
Close all browser windows and start Audials Moviebox. Switch to the "Save Video" view located in the "Streaming" section.
Choose the profile with the desired file format from “Convert”.
Click the “Video recording” button. Choose the "Pick videos" option from the drop down menu. Next, depending on which browser you are using, click either the "Record from Chrome" or "Record using other browser/program" button.
Open Ustream.com in your browser and play the video you would like to record.
Click the rectangular "Record now" button which appears in the browser on top of the video at the exact point you want the recording to begin.
After the recording is complete, the video will show up in the Audials player on the right side of your screen.
You can now play the video with Audials or drag and drop it into another application or Windows Explorer to export it.
Audials in 120 Seconds - Record Video Streaming Services
Audials Moviebox at a Glance: Tons of Options and Lots of Convenience at the Best Price
|Record and save video streams|
|High-performance video recording technology combines network sniffers and direct access to graphic cards|
|Videos are saved without a reduction of quality compared to the source|
|Easy to use via micro recording windows for every video|
|Perfect for video streams, online movie stores, media centers and video portals|
|Record and save all Apple iTunes' videos|
|Record user-defined picture sections as videos|
|Videos can be converted into suitable formats for any device after recording|
|Optional recording of audio tracks as MP3 files available|
|Convert video files and copy DVDs|
|Import all major video files for converting|
|Export video formats include WMV, MP4, MPEG4, AVI, 3GP and H.264|
|Converts video files as well by playing those files and automatically re-recording them from the screen|
|Extracts audio tracks from videos as audio files|
|7 universal profiles for easy configuration|
|Over 100 device profiles ensure optimized video output for all major playback device types|
|Optimizes files for PC, Mac, smartphone, tablet, iPhone, iPad, Xbox, PS3, PSP, Nintendo DS and many others|
|Batch conversion and automatic shut-down after completion of task available|
|Reads and converts DVDs directly, convenient partial-automatic selection of main film and language|
|Problematic DVDs can be copied by playing those files and re-recording them|
|Converts any DVD to the correct format for tablets, smartphones and netbooks|
|Enjoy your media anywhere with the media center, on your smartphone or with cloud storage|
|Convenient player with playlist management functions and graphic cover display|
|Various displays available according to artist, genre, etc.|
|Displays for beginners and experts available with configured information columns|
|Matching playlists for similar artists and genres generated automatically|
|Supports YouTube links and videos in playlists|
|Dual-device display enables flexible transfer from and to a wide-variety of devices and file locations|
|Optimized for Android smartphones, direct browsing and using playlists etc.|
|Compatible with iPhone / iPad / iPod and iTunes, perfect for filling up Apple hardware|
|Memory display for all devices|
|Copying in the background|
|Preconfigured for TelekomCloud, Dropbox, Microsoft Skydrive and many more|
|Automatic Internet searches for missing ID3 tags, album artwork and song lyrics|
|High-performance tag editor, easy drag-and-drop tagging available|
|Convenient creation and wireless uploading of customized ringtones for cell phones and smartphones|
2) Help Desk Support
Find answers and solutions of the most asked questions regarding Ustream™
Ustream™ is one of the largest live interactive broadcasting platforms allowing anyone with an internet connection to start broadcasting and share their video streams with friends, family and even fans. Ustream™ broadcasts range from major political events to concerts or conferences, movie premiers, sporting events and interactive games. We were frequently asked for help regarding both our software and Ustream™ so please find solutions and answers to the most common issues by taking a look at the following FAQ:
How do I broadcast on Ustream™?
Ustream™ offers several ways of broadcasting. First, you can use the browser-based Web Browcaster which uses Adobe’s Flash Player. For a higher quality, use the free Ustream™ Producer, Adobe’s Flash Media Live encoder or Ustream™ Procer Pro ($199). Broadcasting from a mobile device is also possible, but the quality and speed will generally be slower, as a wired connection is much more stable. For best results it is recommended to use a wired Ethernet connection.
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How to broadcast an audio only stream
To only broadcast an audio stream only, the first thing you need to do is to uncheck the “video broadcast” box in the Ustream broadcast console. The best way is to use an audio line-out to connect your computer’s audio input. You will need to have these connected before you open your broadcast console. You can also use free programs, such as Soundflower for Mac OS to route audio signal internally from one app to another. If you have a PC, you can set your audio to stereo or wave out mix: Open your volume control, go to ‘Options’, then to ‘Properties’, and make sure that ‘Wave Out’ or ‘Stereo Mix’ is checked.
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What is the difference between Premium Ustream™ membership and Pro?
If you are a Usteam™ Premium member, you are allowed to view online streams and browse the sites without seeing any banner ads. However, if you are a broadcaster, your viewers who do not have a Ustream™ Premium Membership will still see the ads. A Pro Broadcasting membership does the opposite. Simply put, it allows you to broadcast without ads and is priced according to the number of viewers and to how long they are watching your stream. This is called “Viewer hours”. Say you are broadcasting for one hour. If you have 10 viewers watching your stream from beginning until the end, then you have ranked up 10 viewer hours. Producer Pro is a desktop application which allows you to broadcast on Ustream™ and is not connected to seeing banner ads on your stream. The only way to get rid of the ads is to upgrade to Pro Broadcasting.
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Do I have to pay for one of the membership options to be able to broadcast on Ustream™?
Viewing and broadcasting on Ustream™ are free. Upgrading and paying for one of the Ustream™ membership options only gives you access to more advanced features.
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Ustream™ problems: my broadcast keeps disconnecting, what can I do to fix this issue?
One of the main reasons for disconnecting issues might be your internet connection. Outages, a slow connection or an overload of internet traffic can all create broadcasting problems on Ustream™. Make sure your broadcast rate matches your connection. On mobile devices you may want to lower your bitrate to 200kbps to make sure viewers are able to keep up.
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Videos from Ustream.tv are copyrighted. Any redistribution of them without the consent of the copyright owners may be a violation of the law in most countries, including the USA. Audials AG is not affiliated with Ustream™, nor the company that owns the trademark rights to Ustream™. This page is provided for compatibility purposes only, and in no case should be considered an endorsement of Audials Software products by any associated 3rd party. Ustream™