RapidSolution Software offers Support without any Costs
English
AUDIALS ONE
music & videos
RADIOTRACKER
mp3 from web radio
TUNEBITE
remove DRM
MP3VIDEORAPTOR
mp3 & mp4 from web 2.0
support
free demo

Free Customer Support

RapidSolution offers you many options to help you find the answers to your questions which is completely free.

FAQ - Frequently Asked Questions

It is important to us that your questions are answered quickly, so here we have put together sets of frequently asked questions that may be of help to you:

 to the FAQ about Radiotracker FAQ - Licenses and Update or Upgrade
 to the FAQ about Radiotracker FAQ - Radiotracker
 to the FAQ about Tunebite FAQ - Tunebite
 to the FAQ about Videoraptor FAQ - Videoraptor
 
ForumStill can't find what you need in our FAQ? Just register in our online support forum, and get in touch with other expert users who are ready to share their knowledge with you.
 to Scramby forum Audials One Forum
 to Radiotracker forum Radiotracker Forum
 to Tunebite forum Tunebite Forum
 to Videoraptor forum Videoraptor Forum
 

Email Support

We offer our customers support for cases that are not answered neither in FAQ nor in the forum. We will reply to your queries within three working days.

 

 free email support Support request for special cases



We would like to avoid pricy telephone hotline support, hence we are unable to process support requests through other means. We request you to send your queries only through the above standardized form. We thank you for your cooperation.


 

 

Support Workflow


Please use our FAQ section to look for a solution to your particular problem. If you are unable to find what you are looking for here, then you can also use our forum to search for answers or get help from other users.

 

If you have questions regarding license issues or upgrades, or if you were unable If you are unable to find an answer to your question, feel free to write to our support department. Please contact us only through the standard support questionnaire provided here.

 

We do not offer telephone support and are also unable to process support questions through other channels. We thank you for your cooperation.