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1

Saturday, November 25th 2006, 4:47pm

cannot download RS audials complete from http://mirror.audials.com/audials/download.php

I hope this is the right forum to present this issue. I recently purchased RSAudials complete and received the license and download site (http://mirror.audials.com/audials/download.php) Whenever I attempt to download the setup program, the process stops after a few seconds and writes a corrupted version of the setup file. Is there something wrong with the site or is there another method to download the program.

Thanks,

Marty

2

Monday, November 27th 2006, 7:48am

Try to clear the cache of your browser and then retry downloading the file. Clearing the cache of your browser will force the browser to download the file from the Internet again instead of taking the corrupt version from the cache on the harddisk.
Internet Explorer: menu Tools (on top of the screen) > "Internet Options..." > "Delete Files..."
Mozilla Firefox: menu Tools (on top of the screen) > Options > Privacy > Clear button beside Cache.
Although it's not required by all browsers, restarting your browser after clearing the cache is a good idea.

3

Saturday, December 2nd 2006, 3:45am

I saw this too when downloading from the mirror. I found that the problem was that I was renaming the file as I saved it. When I did this, the download said it was x size, but would finish immediately and be a 0 byte file. When I chose not to rename it and left it with its default name, it downloaded properly. I tested this a few times and it wasn't a coincidence. It behaved the same way every time. Hopefully this will help you.