Free Customer Online Support
Audials offers you many options to help you find the answers to your questions - all completely for free.
Audials offers free online support, including various sources of information to help answer your questions and solve any issues that should arise:
Downloading and trying out the demo
Get the Audials demo version here! Find out which product edition is the right one for you.show more
Try Before You Buy
In addition to the money back guarantee, prospective buyers also have the option of trying out certain features of Audials Software.
Try without registration and have a first look
System requirements for Audials software
Windows 10, 8 sowie 7
1 GHz CPU
2 GB RAM
1 GB Hard Drive Space for Installation
Broadband Internet Access
|Demo versions with certain limits offer a good start to get to know the software|
|Music Recording Demo Limit (Music files)||25||25||25||25|
|Video Recording Demo Limit (Videos)||25||25||25|
|Audio Conversion Demo Limits (Minutes)||2||2|
|Video Conversion Demo Limits (Minutes)||10||10||10|
|VCD Conversion Demo Limits (Minutes)||2||2||2|
|Screen Recording Demo Limits (Minutes)||10||10||10|
|DVD Conversion Demo Limits (Minutes)||10||10||10|
Which product is the right one for your needs?
|Feature Tabs with Use Cases||Audials|
|Audials World Music and more|
|Radio - Listen & Record Internetradios|
|Music Search - Save Music from Videos|
|Music Wishes (Radio)|
|Music Wishes (Search) - Get MP3-Music for free|
|Podcasts - Find, subscribe and download|
|Musik TV - Watch|
|Audials World Streaming|
|Save Music - Record Music-Streaming|
|Save Video - Record Video-Streaming|
|Audials World Universal-Converter|
|Converter (Audio) - Convert file format of Music files|
|Audio Book Converter - Convert Audio Book files|
|Converter (Video) - Convert file format of Videos & Movies|
|DVD-Copy - Copy, record & archive|
|Audials World Media Center|
|Movies & Entertainment|
|All Media - Media-Center|
Frequently asked questions relating to installing Audials software
Issues with payment or license key
Are you still waiting for your license key? Or have you lost your license key?show more
Did you purchase the software here? Is there an issue with payment? Did you not receive an email with the license key?
Did you lose your license key?
Did you lose your license key or did your hard drive break down?
Frequently asked questions relating to purchasing, licenses, upgrades
Help, FAQs, tips & tricks
We’re helping you help yourself. Check out this section to see if your issue is listed. Oftentimes many issues can be solved by reading the additional information contained in this section.show more
Frequently asked questions
Installation, using and troubleshooting:
Purchasing, licence keys, and upgrading:
Converting music, videos or movies:
Online help detailing the features and functions of Audials software
Here you can find lots of explanations and step-by-step instructions for important program features.
Instructions for recording online videos
To better understand the features and functions, as well as to get the most out of our software more quickly, we have put together detailed instructions to simply and concisely explain the most important features and functions.
A Video or Movie can not be recorded?
You can inform us about the depending platform and video service without using the Forum or Email by using the special form.
Were you unable to find an answer, so far? You can find additional support here.
To better support you, we offer assistance to all of our customers in the forum, via the contact form or via email.show more
Help in the forum
Users helping other users. Simply register in the forum to be able to contact other users and profit from the assistance of experienced users:
Support contact form
We do not offer any telephone hotline services. For questions and issues that are not able to be solved in the online help section or by searching the forum or posting your issue in the forum, we offer free assistance via a standardized contact form:
We offer support free of charge and will attempt to answer your questions as soon as possible. We only offer assistance for issues via this contact form. No questions can be answered and no issues resolved via any other channel or via any other contact forms. We apologize for any inconvenience.