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Help and answers: FAQ
Users have often the same questions. Before you ask for help in our support forum please visit first the FAQ. To get the advice and assistance you need quickly-without having to contact us directly and wait for a reply-visit our online support forum, which makes finding answers to the most frequently asked questions fast and easy.
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Company Address
Audials AG
Erbprinzenstrasse 27
D-76133 Karlsruhe
Phone: +49 721 6633880
Fax: +49 721 6633889
Board of Executive Officers
Felix Müller (CEO)
Board of Directors
Gerhard Waidelich (Chairman)
Registration
Registergericht Mannheim
Registration number
HR B 109922
VAT identification number according to §27a UStG
DE 195 938 652
Contact
We strongly recommend to use our contact forms for your respective reason to contact us. Please have a look at the support, shop or partner sections on our website. However, you can reach us by sending an e-mail to “kontakt-at-audials.com”. (Please replace -at- with the @-symbol).
Disclaimer
In spite of accurate control of contents linked from this website Audials does not accept liability for the content of external links. For the content of external links the operators are responsible exclusively.
Notice on the Use of AI-Assisted Content
Some decorative graphics and illustrations on this website may have been created or edited with the assistance of AI systems. Where realistic-looking people are depicted, they are not real individuals, customers, testimonials, or documented usage situations, unless expressly stated otherwise. Software screenshots, user interfaces, logos, trademarks, pricing information, and other factual representations are not included in this notice. AI-assisted content is editorially reviewed before publication and is not used to misleadingly depict real people, events, product features, or legal matters.