Contact us

Help and choose the right path

On this page you will find ways to get in touch with us. Please choose the right way with the appropriate form:

Online support for customers who have purchased software via the Audials.com store on the Internet

Problems with payment. License key not received after payment

Buyer support from Cleverbridge

Please note the following guidelines

You haven’t found a solution in the FAQ or the forum?

Contact support
Submit a support request

Takedown review

Internet sources that are to be reviewed due to legal concerns can be reported here

Takedown form

Contact option for operators of Internet radios

The address of your radio stream or something else has changed?

Contact operator Internetradio

Contact options for sales cooperations and press

Please note that support requests via the sales and press contact forms will not be processed and will be deleted. Please follow the guidelines provided for this purpose. Thank you for your understanding.

Contact for press and journalists

Contact us directly for information on our software, license keys to try out and versions for covermount publications.

Contact for the trade press (support requests will not be answered)

Sales partnerships and cooperations

We offer many opportunities for profitable cooperation for sales partners with online stores, affiliates or OEMs.

Contact for partners (support requests will not be answered)