Driver setup fails

When driver setup fails with an error or with an infinite loop of setup requests, the driver name stated in the setup dialog is the key to finding the right instructions for cleaning up the existing installation, and re-installing the driver.

Check the setup dialogs for the driver name. Proceed with the corresponding steps as listed on this page.

Figure 1. Example driver setup dialog

Audials Sound Capturing

The Audials Sound Capturing driver is a virtual sound card that allows Audials One's Converter, Save music and Save video views to record audio streams.

To fix any of the following issues
  • driver setup requests to restart the computer, again and again
  • driver setup is requested, again and again
  • Windows shows an error message during driver setup
  1. Print out or note down these instructions.
  2. Exit all running applications, including Audials One.
  3. Open the Device Manager with administrator rights.
    • Windows 7, 8.1, 10: Click the Start button, then type devmgmt.msc. Right-click devmgmt.msc, and then click Run as Administrator.
  4. Double click Sound, video and game controller.
  5. Right-click Audials Sound Capturing, and then click Uninstall.
    Note: Repeat this step for each occurrence of Audials Sound Capturing, and also for each Tunebite High-speed Dubbing driver, being listed.

Once you have successfully uninstalled the driver, please continue with these steps to re-install all drivers.

  1. Restart your computer.
  2. Start Audials One with administrator rights.
    • Windows 7, 8.1, 10: On your Desktop, right-click the Audials One shortcut, and then click Run as Administrator.
  3. Start your recording feature as usual. When prompted for driver setup, click Set up driver now and follow the instructions.
    Follow the instructions given by Audials One.

Results

After the re-installation process is complete, all drivers should be set up, and all functions of Audials One ready to use.

RadioRip Filter

The RadioRip Filter driver is a Windows Network Service that allows Audials One's Save music and Save video views to download played audio & video streams directly, using their URL address.

If it fails to install, one likely reason is that the maximum number of network services has been reached for your active ethernet connection. To allow for installing the RadioRip Filter driver, another network service needs to be removed.

To fix any of the following issues
  • driver setup is requested, again and again
  1. Print out or note down these instructions.
  2. Exit all running applications, including Audials One.
  3. Open the Windows Network connections dialog.
    • Windows 7, 8.1, 10: Click the Start button in the lower-left corner of your screen, then type ncpa.cpl and press Enter.
  4. Right-click the active ethernet connection, and click Properties.
  5. In the list of items used for this connection, search for the RadioRip Filter driver.

If RadioRip Filter is not listed, proceed with the following steps.

  1. Do one of the following:
    • If listed, uninstall the item RRNetCap Driver. This item may be a leftover of an old Audials One installation.
    • Uninstall a network service of a third-party software.
    CAUTION:
    Modifying the list of network services can result in your Internet connection not working, anymore. If possible, seek assistance from a technical expert.

  1. Restart your computer.
  2. Start Audials One with administrator rights.
    • Windows 7, 8.1, 10: On your Desktop, right-click the Audials One shortcut, and then click Run as Administrator.
  3. Start your recording feature as usual. When prompted for driver setup, click Set up driver now and follow the instructions.
    Follow the instructions given by Audials One.

Results

After the re-installation process is complete, all drivers should be set up, and all functions of Audials One ready to use.

Audials Tunebite CD-R

The Audials Tunebite CD-R driver is a virtual CD-ROM that is designed for saving data from iTunes CD burning wizard to your hard drive.

To fix any of the following issues
  • driver setup requests to restart the computer, again and again
  1. Print out or note down these instructions.
  2. Exit all running applications, including Audials One.
  3. Start Audials One with administrator rights.
    • Windows 7, 8.1, 10: On your Desktop, right-click the Audials One shortcut, and then click Run as Administrator.
  4. Start your recording feature as usual. When prompted for driver setup, click Set up driver now and follow the instructions.
    Follow the instructions given by Audials One.

Results

After the re-installation process is complete, all drivers should be set up, and all functions of Audials One ready to use.

Driver problems not solved?

If the above instructions didn't fix your driver problem, please contact the Support team. Make sure to include the driver name in your support request.