Cancelling recordings, videos not being detected, skips and stuttering in the recordings - a few tips to help to avoid common problems, and instructions for reporting inconveniences.
When the mouse pointer is moved, video play controls, and on some video services also additional video information, appears. This can lead to additional CPU load.
Rule of thumb: Playing a video should not cause more than 50% to 60% CPU load.
Depending on recording tool, source and application playing the video, cancelling recordings can have a variety of reasons. Mind the following tips to avoid this problem.
To avoid problems with detecting the video, start the recording in Audials One first, then start the playback software, and finally play the video.
If this procedure did not solve your detection problem
Problems with video recording vary wildly, with hardware and software used. Oftentimes, it's a competition: a new streaming service turns up, or a popular streaming service changes its website or streaming interface. Audials One constantly needs to be monitored and improved to adapt to such changes. We need your help with that!