{"id":2531,"date":"2026-04-27T13:54:35","date_gmt":"2026-04-27T11:54:35","guid":{"rendered":"https:\/\/audials.com\/how-to\/how-to-post\/probleme-mit-deiner-bestellung-oder-der-zahlung\/"},"modified":"2026-07-07T18:31:30","modified_gmt":"2026-07-07T16:31:30","slug":"probleme-mit-deiner-bestellung-oder-der-zahlung","status":"publish","type":"how-to-post","link":"https:\/\/audials.com\/how-to\/de\/probleme-mit-deiner-bestellung-oder-der-zahlung\/","title":{"rendered":"Probleme mit deiner Bestellung oder der Zahlung?"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Du hast keine E-Mail mit dem Lizenzschl\u00fcssel und den Download-Informationen erhalten? <\/h3>\n\n<p class=\"wp-block-paragraph\">Du kannst jederzeit unseren Support unter <a href=\"mailto:support@audials.com\">support@audials.com<\/a> erreichen und nach weiteren Details fragen (gib einfach deinen vollst\u00e4ndigen Namen, die Rechnung und die Audials-Bestellnummer an, um die Kundendatenbank zu pr\u00fcfen, falls du Audials \u00fcber unsere offizielle Website <a href=\"https:\/\/audials.com\/de\/home\">https:\/\/audials.com\/en\/home<\/a> gekauft hast)<\/p>\n\n<h3 class=\"wp-block-heading\">M\u00f6chtest du eine R\u00fcckerstattung erhalten, eine Bestellung stornieren oder dein Gold-Abonnement k\u00fcndigen?<\/h3>\n\n<p class=\"wp-block-paragraph\">Bitte kontaktiere unseren Support unter <a href=\"mailto:support@audials.com\">support@audials.com<\/a> \u2013 unsere Kollegen helfen dir so schnell wie m\u00f6glich weiter.<\/p>\n\n<p class=\"wp-block-paragraph\">Bitte beachte, dass die Geld-zur\u00fcck-Garantie innerhalb von 30 Tagen ab Kaufdatum gew\u00e4hrt werden kann.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Du hast keine E-Mail mit dem Lizenzschl\u00fcssel und den Download-Informationen erhalten? Du kannst jederzeit unseren Support unter support@audials.com erreichen und nach weiteren Details fragen (gib einfach deinen vollst\u00e4ndigen Namen, die Rechnung und die Audials-Bestellnummer an, um die Kundendatenbank zu pr\u00fcfen, falls du Audials \u00fcber unsere offizielle Website https:\/\/audials.com\/en\/home gekauft hast) M\u00f6chtest du eine R\u00fcckerstattung erhalten, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":2530,"menu_order":0,"template":"","meta":{"_acf_changed":false},"categories":[82],"tags":[],"article-type":[80],"class_list":["post-2531","how-to-post","type-how-to-post","status-publish","has-post-thumbnail","hentry","category-lizenz","article-type-problembehebung"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Probleme mit deiner Bestellung oder der Zahlung? - Audials - How To<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/audials.com\/how-to\/de\/probleme-mit-deiner-bestellung-oder-der-zahlung\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Probleme mit deiner Bestellung oder der Zahlung? - Audials - How To\" \/>\n<meta property=\"og:description\" content=\"Du hast keine E-Mail mit dem Lizenzschl\u00fcssel und den Download-Informationen erhalten? Du kannst jederzeit unseren Support unter support@audials.com erreichen und nach weiteren Details fragen (gib einfach deinen vollst\u00e4ndigen Namen, die Rechnung und die Audials-Bestellnummer an, um die Kundendatenbank zu pr\u00fcfen, falls du Audials \u00fcber unsere offizielle Website https:\/\/audials.com\/en\/home gekauft hast) M\u00f6chtest du eine R\u00fcckerstattung erhalten, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/audials.com\/how-to\/de\/probleme-mit-deiner-bestellung-oder-der-zahlung\/\" \/>\n<meta property=\"og:site_name\" content=\"Audials - How To\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Audials\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-07T16:31:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/audials.com\/how-to\/wp-content\/uploads\/audials-account-license-payment-02.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"640\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@AudialsSoftware\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"1\u00a0Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/probleme-mit-deiner-bestellung-oder-der-zahlung\\\/\",\"url\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/probleme-mit-deiner-bestellung-oder-der-zahlung\\\/\",\"name\":\"Probleme mit deiner Bestellung oder der Zahlung? - Audials - How To\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/probleme-mit-deiner-bestellung-oder-der-zahlung\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/probleme-mit-deiner-bestellung-oder-der-zahlung\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/audials.com\\\/how-to\\\/wp-content\\\/uploads\\\/audials-account-license-payment-02.webp\",\"datePublished\":\"2026-04-27T11:54:35+00:00\",\"dateModified\":\"2026-07-07T16:31:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/probleme-mit-deiner-bestellung-oder-der-zahlung\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/probleme-mit-deiner-bestellung-oder-der-zahlung\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/probleme-mit-deiner-bestellung-oder-der-zahlung\\\/#primaryimage\",\"url\":\"https:\\\/\\\/audials.com\\\/how-to\\\/wp-content\\\/uploads\\\/audials-account-license-payment-02.webp\",\"contentUrl\":\"https:\\\/\\\/audials.com\\\/how-to\\\/wp-content\\\/uploads\\\/audials-account-license-payment-02.webp\",\"width\":1280,\"height\":640},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/probleme-mit-deiner-bestellung-oder-der-zahlung\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How To Posts\",\"item\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/how-to-post\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Probleme mit deiner Bestellung oder der Zahlung?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/\",\"name\":\"Audials - How-To & Support\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/#organization\"},\"potentialAction\":[],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/#organization\",\"name\":\"Audials\",\"url\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/audials.com\\\/how-to\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/ic_audialsTextLogo.png\",\"contentUrl\":\"https:\\\/\\\/audials.com\\\/how-to\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/ic_audialsTextLogo.png\",\"width\":500,\"height\":129,\"caption\":\"Audials\"},\"image\":{\"@id\":\"https:\\\/\\\/audials.com\\\/how-to\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Audials\",\"https:\\\/\\\/x.com\\\/AudialsSoftware\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Probleme mit deiner Bestellung oder der Zahlung? - Audials - How To","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/audials.com\/how-to\/de\/probleme-mit-deiner-bestellung-oder-der-zahlung\/","og_locale":"de_DE","og_type":"article","og_title":"Probleme mit deiner Bestellung oder der Zahlung? - Audials - How To","og_description":"Du hast keine E-Mail mit dem Lizenzschl\u00fcssel und den Download-Informationen erhalten? Du kannst jederzeit unseren Support unter support@audials.com erreichen und nach weiteren Details fragen (gib einfach deinen vollst\u00e4ndigen Namen, die Rechnung und die Audials-Bestellnummer an, um die Kundendatenbank zu pr\u00fcfen, falls du Audials \u00fcber unsere offizielle Website https:\/\/audials.com\/en\/home gekauft hast) M\u00f6chtest du eine R\u00fcckerstattung erhalten, [&hellip;]","og_url":"https:\/\/audials.com\/how-to\/de\/probleme-mit-deiner-bestellung-oder-der-zahlung\/","og_site_name":"Audials - How To","article_publisher":"https:\/\/www.facebook.com\/Audials","article_modified_time":"2026-07-07T16:31:30+00:00","og_image":[{"width":1280,"height":640,"url":"https:\/\/audials.com\/how-to\/wp-content\/uploads\/audials-account-license-payment-02.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_site":"@AudialsSoftware","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"1\u00a0Minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/audials.com\/how-to\/de\/probleme-mit-deiner-bestellung-oder-der-zahlung\/","url":"https:\/\/audials.com\/how-to\/de\/probleme-mit-deiner-bestellung-oder-der-zahlung\/","name":"Probleme mit deiner Bestellung oder der Zahlung? - Audials - How To","isPartOf":{"@id":"https:\/\/audials.com\/how-to\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/audials.com\/how-to\/de\/probleme-mit-deiner-bestellung-oder-der-zahlung\/#primaryimage"},"image":{"@id":"https:\/\/audials.com\/how-to\/de\/probleme-mit-deiner-bestellung-oder-der-zahlung\/#primaryimage"},"thumbnailUrl":"https:\/\/audials.com\/how-to\/wp-content\/uploads\/audials-account-license-payment-02.webp","datePublished":"2026-04-27T11:54:35+00:00","dateModified":"2026-07-07T16:31:30+00:00","breadcrumb":{"@id":"https:\/\/audials.com\/how-to\/de\/probleme-mit-deiner-bestellung-oder-der-zahlung\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/audials.com\/how-to\/de\/probleme-mit-deiner-bestellung-oder-der-zahlung\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/audials.com\/how-to\/de\/probleme-mit-deiner-bestellung-oder-der-zahlung\/#primaryimage","url":"https:\/\/audials.com\/how-to\/wp-content\/uploads\/audials-account-license-payment-02.webp","contentUrl":"https:\/\/audials.com\/how-to\/wp-content\/uploads\/audials-account-license-payment-02.webp","width":1280,"height":640},{"@type":"BreadcrumbList","@id":"https:\/\/audials.com\/how-to\/de\/probleme-mit-deiner-bestellung-oder-der-zahlung\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/audials.com\/how-to\/de\/home\/"},{"@type":"ListItem","position":2,"name":"How To Posts","item":"https:\/\/audials.com\/how-to\/de\/how-to-post\/"},{"@type":"ListItem","position":3,"name":"Probleme mit deiner Bestellung oder der Zahlung?"}]},{"@type":"WebSite","@id":"https:\/\/audials.com\/how-to\/de\/#website","url":"https:\/\/audials.com\/how-to\/de\/","name":"Audials - How-To & Support","description":"","publisher":{"@id":"https:\/\/audials.com\/how-to\/de\/#organization"},"potentialAction":[],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/audials.com\/how-to\/de\/#organization","name":"Audials","url":"https:\/\/audials.com\/how-to\/de\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/audials.com\/how-to\/de\/#\/schema\/logo\/image\/","url":"https:\/\/audials.com\/how-to\/wp-content\/uploads\/2026\/01\/ic_audialsTextLogo.png","contentUrl":"https:\/\/audials.com\/how-to\/wp-content\/uploads\/2026\/01\/ic_audialsTextLogo.png","width":500,"height":129,"caption":"Audials"},"image":{"@id":"https:\/\/audials.com\/how-to\/de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Audials","https:\/\/x.com\/AudialsSoftware"]}]}},"permalink_manager":null,"_links":{"self":[{"href":"https:\/\/audials.com\/how-to\/de\/wp-json\/wp\/v2\/how-to-post\/2531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/audials.com\/how-to\/de\/wp-json\/wp\/v2\/how-to-post"}],"about":[{"href":"https:\/\/audials.com\/how-to\/de\/wp-json\/wp\/v2\/types\/how-to-post"}],"author":[{"embeddable":true,"href":"https:\/\/audials.com\/how-to\/de\/wp-json\/wp\/v2\/users\/2"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/audials.com\/how-to\/de\/wp-json\/wp\/v2\/media\/2530"}],"wp:attachment":[{"href":"https:\/\/audials.com\/how-to\/de\/wp-json\/wp\/v2\/media?parent=2531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/audials.com\/how-to\/de\/wp-json\/wp\/v2\/categories?post=2531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/audials.com\/how-to\/de\/wp-json\/wp\/v2\/tags?post=2531"},{"taxonomy":"article-type","embeddable":true,"href":"https:\/\/audials.com\/how-to\/de\/wp-json\/wp\/v2\/article-type?post=2531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}