Account, License & Payment

Tutorials, troubleshooting guides, and version insights — everything you need to get the most out of your product.

License & Payment

How do I get my money back?

Problems with your order or with the payment?

Message “You already have a similar license key for the same product”

My Audials License Key Does Not Work

How to Activate Audials with License and Account

Difference between Audials one-time licence and annual subscription

Audials Subscription

Activate the Audials Play Pro app for Android with a Gold subscription or with an Audials One license key

Upgrade from Audials Standard subscription to Audials Premium subscription

How do I cancel my Gold Subscription?

Audials Account

How to send debug logs in Audials Automotive

Submit a request

Audials account: Password reset

The new EU regulations on to the protection and processing of personal data

How to create a new Audials account in Audials

What is the Audials account good for?

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