How to send debug logs in Audials Automotive

To make sure that the log files are created and send correctly, please fallow these steps:

1. Open the settings:

   

2. Go to ,, Help & About,,:

   

3. Activate the option ,, Enable debug logs,,: 

   

4. Now you can reproduce the issue (just repeat the steps that lead to the problem).

   After you managed to reproduce the problem, open again the settings, go to ,, Help & About,, and contact us via the contact button:

5. Sign in with your Audials user account (if you are not already logged in):

   

6. Select ,,Start a conversation,, (if this is your first conversation with us):

   

7. Alternatively, start a new conversation here:

   

8. Please don’t forget to mention the issue number, the name of the reporter and also a short description of the issue. The log files are attached automatically to the conversation:

   

9. After you have entered all the details, send us the message from here: