Recording from Amazon Prime

Step-by-Step: Setting up Amazon

1. Go in the settings in your Amazon Video account.
2. Click on Playback.
3. At Auto Play, click On or Off, depending on your needs.

Use case	Automatic playback
Recording a single video	Off
Recording several series episodes in a row	On
Troubleshooting several videos recorded in one file	Off

Restrictions: Amazon’s autoplay feature is only available in browsers that support the HTML5 player, such as Chrome.

Choose the best playback quality that doesn’t cause performance issues.

1. Start a video.
2. Click on Options in the upper right corner of the video and choose Best at Video Quality.
   Amazon automatically selects the best possible video quality.

Note: If you experience issues like skips or stuttering recordings, choose a lower quality setting.

Recording a video from Amazon

The Video Streaming view in Audials One offers a quickstart button and in-place instructions to guide you through the necessary steps to record a video from Amazon Prime.

1. In the navigation, click Video Streaming.
2. Click Amazon Video.
3. Follow the instructions in the recording window. You can choose whether you want to record from a browser like Chrome, Firefox or Edge or directly in Audials. Define the recording speed and the resolution.

Results

The recording finishes as soon as Audials indicates so, and/or shortly after the video has finished playing. All detected videos are listed in the Video Recording view and, depending on the recording tool and your settings, automatically saved on your computer in the Video folder and listed in the upper right corner in Audials.

Recording multiple videos from Amazon in one go

Set up Amazon to play back several videos in a row, and Audials automatically saves them as individual files. For example, record a full season of a TV series from Amazon.

Results

Audials detects and records each video that Amazon plays back. All detected videos are listed in the Video Recording view and, depending on the recording tool and your settings, automatically saved on your computer and listed in the upper right area in Audials.

Troubleshooting Amazon Prime Video

Cancelling recordings, videos not being detected, skips and stuttering in the recordings – a few tips to help to avoid common problems, and instructions for reporting inconveniences can be found in the the troubleshooting section.

If you wish to record from Amazon Italy/Australia/Canada, and not default Amazon US/Germany, you should be able to make some manual changes in the Audials Options as in the picture below. Open the Audials Optionsoptions in the lower left corner of Audials, go to the Video Streaming Recording view. Here you have the option to show the URL while browsing.

1. Open the Audials Options.

2. Then in the Video Streaming view of Audials, click on Amazon Video, select the internal player and you will have shown the URL which can be edited manually by you.