Are you stuck in demo mode or does Audials show you that your Audials licence cannot be activated? Discover how to quickly resolve your license key issues and unlock the full power of your personal media collection without delay.
Verify your Audials licence activation steps
It is important to ensure that the activation process was completed correctly. Activating your software should be a seamless experience, much like turning the key in a well-oiled engine.
Please make sure you have followed these exact steps to activate your license.
Did you purchase from a third-party vendor?
If you followed the steps above and your license still does not work, the source of your purchase might be the issue. If you purchased through a third party, you may have been sold an invalid or revoked key. We highly recommend checking if the seller is trustworthy before buying.
Our advice: Claim the purchase directly with the seller to request a refund or a valid replacement key.
Bought it directly from us?
If you purchased your license regularly through the official Audials store and are still experiencing issues, we have your back. We want you to spend less time troubleshooting and more time enjoying your music and videos. Our team is ready to help you clarify and resolve the issue quickly.
