You didn’t get any email with the license key and download information?
You can always reach our support department at [email protected] and ask for further details (simply provide your complete name, invoice, Audials order number to check the customer database if you purchased Audials through our official website https://audials.com/en/home)
Do you want to get a refund, cancel an order or your Gold subscription?
Please contact our support department at [email protected] our colleagues will help you as soon as possible.
Please be aware that the money back guarantee can be provided within 30 days since purchase date.