File Format Conversion FAQ
Audials One, Audials Tunebite and Audials Moviebox

This set of questions and answers covers issues regarding files which require re-recording in order to be converted, using the "Converter" view, in general.
Under some circumstances, when processing specific WMA files, an error message pops up which tells that you have to restart your computer for "media revocation and renewal".
Please find a description of this problem along with a workaround in the support forum. See also the thread 'C00D11B1 error when trying to play files in Windows Media Player 11 or MuvAudio'
It can happen that a "playback error" occurs when trying to convert copy-protected files.
Now everything is ready to convert the files.
Please make sure to use the same user account both for licensing files with iTunes, as well as running the conversion. You might also try to switch off the UAC feature in Vista until you are finished with converting.
Follow the instructions given in online help: Driver setup fails
We recommend to use the preset Optimized for burning to DVD.
This preset meets most of our customer's requirements. It produces a MEPG-4 file that can be played by most modern DVD players. If your DVD player can only play MPEG-2 files, you can take this MPEG-4 file and use a regular DVD burner software to convert it to MPEG-2 format.
First and foremost, always make sure you are running the latest available version of your product.
If you experience quality issues when converting audio files on Windows Vista even with the latest version of your product, please check whether your default sound device applies so called "Enhancements". Such "enhancements" may interfere with our products and can cause conversion quality issues. When switching them off, the sound playback is identical to the original audio.
Please proceed as follows:
You can find a list of supported formats here:
Please note: Check out the product comparison table to see which product editions contain "Converter (Audio)" and "Converter (Video)" functions, respectively!
Feature Tabs with Use Cases | Audials One | Audials Music Rocket | Audials Tunebite Platinum | Audials Tunebite Premium | Audials Moviebox | Audials Radiotracker |
---|---|---|---|---|---|---|
Audials World Music | ||||||
Radio - Listen & Record Internetradios | ![]() | ![]() | ![]() | |||
Music Search - Save Music from Videos | ![]() | ![]() | ||||
Music Wishes (Radio) | ![]() | ![]() | ![]() | |||
Music Wishes (Search) - Get MP3-Music for free | ![]() | ![]() | ||||
Podcasts - Find, subscribe and download | ![]() | ![]() | ![]() | |||
Musik TV - Watch | ![]() | ![]() | ![]() | |||
Audials World Streaming | ||||||
Save Music - Record Music-Streaming | ![]() | ![]() | ![]() | |||
Save Video - Record Video-Streaming | ![]() | ![]() | ![]() | |||
Audials World Universal-Converter | ||||||
Converter (Audio) - Convert file format of Music files | ![]() | ![]() | ![]() | |||
Audio Book Converter - Convert Audio Book files | ![]() | ![]() | ![]() | |||
Converter (Video) - Convert file format of Videos & Movies | ![]() | ![]() | ![]() | |||
DVD-Copy - Copy, record & archive | ![]() | ![]() | ![]() | |||
Audials World Media Center | ||||||
Music | ![]() | ![]() | ![]() | ![]() | ![]() | |
Movies & Entertainment | ![]() | ![]() | ![]() | ![]() | ||
All Media - Media-Center | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Playlists | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Yes, you can.
With Windows XP, Vista, Windows 7 and a DVD Drive you can copy DVD movies with Audials Moviebox, Audials Tunebite Platinum and Audials One. Starting with Windows 8, you need a DVD drive with appropriate player software.
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