Hulu™ Support Page
Find solutions to most common issues related to Hulu™ video streaming
On this page you will find two chapters that can help you solve some of the problems you might be experiencing with your Hulu™ account. In chapter one please find a description on how to record the HD video streaming of Hulu™ as your private copy for your own use and to convert the videos and movies for your other devices at home and to go. In chapter two you will find a Hulu™ FAQ with solutions for the most important problems. Please go on with reading:
1) Learn how to capture movies & record and download Hulu™ streaming videos
Please find attached a how to description to record HD video streamings from Hulu™ for your private use
Close all browser windows and start Audials Moviebox. Switch to the “Save Video” view located in the “Streaming” section.
Select the profile with the desired file format from “Format”.
Open Hulu.com in your browser and open the video you want to record. 1) Hover the cursor over the video window to see the video controls, click the “Options” symbol on your right hand side and choose the “pop-out” option. Now the video will be played in a different window.
Go back to the Audials player and click the “Video recording” button. Choose the "Pick videos" option from the drop down menu. Next, depending on which browser you are using, click either the "Record from Chrome" or "Record from other browser/program" button.
Play the desired video on Hulu.com and click the rectangular “Record now” button which appears in the new window on top of the video at the exact point you want the recording to begin.
Do not move the mouse over the video window while the recording is taking place, otherwise the video controls will also be captured.
The video will now be downloaded and converted. The progress will be displayed next to it in the “Save Video” view. After the recording is complete, the video will show up in the Audials player on the right side of your screen.
You can now play the video with Audials or drag and drop it into another application or Windows Explorer to export it.
1) Make sure that you are running the 32-Bit version of your browser. Using, for example, Internet Explorer 64-Bit will not provide any results.
Note: If you do not want to save all the videos manually, you can always use the “Save automatically” feature located in the lower left part of the screen. This way, all the videos that are being played in your browser will be recorded and saved automatically on the computer.
The best TV shows whenever you want them
With Hulu™ you've got access to top HD TV shows like The Blacklist, Star-Crossed, Arrested Development, Family Guy, Law & Order, Body of Proof, Grey's Anatomy, The Office, Scandal, All My Children, Modern Family, Smash, Revolution, New Girl, One Life to Live, Nashville, Don't trust the B---- in Apt 23, Once Upon A Time, Revenge, The Mindy Project, Grimm, Psych, Bones, Glee, Castle, Teen Wolf, Downton Abbey, Misfits, The New Normal, Heroes, Burn Notice, Prison Break or Hart of a Dixie.
Audials in 120 Seconds - Record Video Streaming Services
Audials Moviebox at a Glance: Tons of Options and Lots of Convenience at the Best Price
|Record and save video streams|
|High-performance video recording technology combines network sniffers and direct access to graphic cards|
|Videos are saved without a reduction of quality compared to the source|
|Easy to use via micro recording windows for every video|
|Perfect for video streams, online movie stores, media centers and video portals|
|Record and save all Apple iTunes' videos|
|Record user-defined picture sections as videos|
|Videos can be converted into suitable formats for any device after recording|
|Optional recording of audio tracks as MP3 files available|
|Convert video files and copy DVDs|
|Import all major video files for converting|
|Export video formats include WMV, MP4, MPEG4, AVI, 3GP and H.264|
|Converts protected video files as well by playing those files and automatically re-recording them from the screen|
|Extracts audio tracks from videos as audio files|
|7 universal profiles for easy configuration|
|Over 100 device profiles ensure optimized video output for all major playback device types|
|Optimizes files for PC, Mac, smartphone, tablet, iPhone, iPad, Xbox, PS3, PSP, Nintendo DS and many others|
|Batch conversion and automatic shut-down after completion of task available|
|Reads and converts unprotected DVDs directly, convenient partial-automatic selection of main film and language|
|Problematic DVDs can be copied by playing those files and re-recording them|
|Converts any DVD to the correct format for tablets, smartphones and netbooks|
|Enjoy your media anywhere with the media center, on your smartphone or with cloud storage|
|Convenient player with playlist management functions and graphic cover display|
|Various displays available according to artist, genre, etc.|
|Displays for beginners and experts available with configured information columns|
|Matching playlists for similar artists and genres generated automatically|
|Supports YouTube links and videos in playlists|
|Dual-device display enables flexible transfer from and to a wide-variety of devices and file locations|
|Optimized for Android smartphones, direct browsing and using playlists etc.|
|Compatible with iPhone / iPad / iPod and iTunes, perfect for filling up Apple hardware|
|Memory display for all devices|
|Copying in the background|
|Preconfigured for TelekomCloud, Dropbox, Microsoft Skydrive and many more|
|Automatic Internet searches for missing ID3 tags, album artwork and song lyrics|
|High-performance tag editor, easy drag-and-drop tagging available|
|Convenient creation and wireless uploading of customized ringtones for cell phones and smartphones|
2) Help Desk Support
Find answers and solutions of the most asked questions to Hulu™
Hulu™ is an online movie streaming platform offering ad-supported, on demand streaming videos (this includes movies, TV shows, cartoons, documentaries, music and games). Well received especially for being the first streaming service to offer full current seasons and a collection of back seasons from popular TV channels and content companies (ABC, NBC, FOX, Lionsgate, Comedy Central, Sony Pictures, Paramount, Warner Bros., TED, MTV), Hulu™ has gained a top place in the online streaming industry, counting around 38 million visitors a month. It is because of this that we decided to answer some of the most common issues regarding Hulu™ in the following FAQ section:
Is there a good streamer for Hulu free?
No streamer does free Hulu at the moment. Devices like Roku and PS3 will do Hulu Plus. You can also use it on connected TVs, Blu-ray players, gaming consoles (Nintendo Wii, Xbox 360), set-top boxes and mobile phones. A full list of streaming devices for Hulu plus is available here: http://www.hulu.com/plus/devices?src=footer.
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Where can I find a list with all movie titles and TV shows available on Hulu?
A list of Hulu available movie titles you can find by going to Hulu.com, clicking the “Browse” button and choosing one of the options from the drop down menu: TV shows, Movies, browse by Genre, Trailers or Playlists.
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How can I watch Hulu videos on my iPad?
You can watch Hulu on your iPad or iPhone if you subscribe to Hulu Plus for a fee of $7.99 a month. The free iPad app (available in the Apple Store) offers a wider variety of movies and TV shows and a higher resolution when available (720p) than the free, basic Hulu does but you cannot use it until you subscribe to the Hulu Plus service.
Another way to stream and watch Hulu videos on the iPad would be using the PlayOn software on your computer. PlayOn is able to stream and convert web content from Hulu and other similar channels (Netflix , CBS, Pandora, Nick, ESPN, Amazon are also included) so that you can play it on devices like the iPad , Xbox 360, Nintendo Wii etc. What you have to do is to download and install PlayOn on your computer (you can try it for free for the first 2 weeks and the paid version is a lot cheaper than Hulu Plus – cost varies from $20 to $40/year depending on promotional deals), follow a few simple instructions and once your iPad recognizes the software, you are set to go.
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Is there a way to stream and watch Hulu movies on Xbox 360 without the Hulu Plus?
You would have to pay for Hulu Plus to be able to stream it and watch it on your Xbox 360 but you can always sign up for a one week free trial. PlayOn software for PC is also known to enable streaming Hulu content on your Xbox 360 without subscribing to Hulu Plus but it does involve a monthly fee of $4,99.
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How can I watch Hulu videos outside the US?
Using a VPN is probably the best option when you are out of the US. A VPN is a virtual connection network. It is connected to US servers through registered IP addresses in the US which allow you to access video platforms like Netflix or Hulu. Another way to watch Hulu if you are not in the US would be using unblock-us. Unblock-us usually keeps your full internet speed and is known to be faster than using a VPN. You can try it out for free for the first week and pay a $4.99 fee per month afterwards if you decide it is worth keeping.
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How many devices can I connect with Hulu Plus?
I would like to know if it is possible to stream Hulu videos on more than one device at the same time.
According to the page linked below, there seems to be no limit to the number of devices that can be attached to a Hulu Plus account, thought they only want you to use only one at a time: http://www.hulu.com/support/article/1975.
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How can the streaming video quality on Hulu be improved?
The most common problems for discontinuous videos are slow download speed and inconsistent wireless connections. Anything that you are streaming over the internet will be downsized and compressed to accommodate low-bandwidth users. First, you should make sure that your computer is fast enough to support video streaming. Second, to maximize the stream flow it’s better to avoid doing anything else on the internet while streaming. Other programs running on your computer might also add up to the poor streaming quality you’re experiencing with Hulu. Delete any unnecessary files from your computer like cookies or temporary internet files. By doing so, your computer will have more available memory for loading video streams from Hulu. If the problem persists, you can also address the Hulu support team for more information on the matter.
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How can I watch Hulu on a BlakBerry Playbook device?
PlayOn software enables you stream and watch movies and TV shows from Hulu on your BlackBerry Playbook device. PlayOn can be used to stream content on multiple other devices as well, such as the iPad, Xbox 360, PS3, Nintendo Wii etc. Just make sure that both the computer and BlackBerry Playbook are on the same WiFi. Also do not forget to click on “Enable Mobile Access” on your computer PlayOn settings.
The DingleBerry app is also known to let you watch Hulu movies on your Playbook.
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How can I watch online movies free with Hulu?
You just have to go to Hulu.com, click the “Browse” button and choose one of the options there; you will then see a list of available movies and TV shows which you can watch for free.
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What is the difference between free Hulu and Hulu Plus?
First of all, Hulu.com can only be watched on your computer while Hulu Plus is available for instant streaming on multiple devices including internet-connected TVs, Blu-ray players, gaming consoles, set-top boxes, iPads, iPhones etc. Another difference would be that Hulu is streaming in standard definition and Hulu Plus is streaming in HD (when available). Content wise, Hulu offers up to the last five episodes that aired on TV whereas Hulu Plus offers all current season episodes from all popular TV shows. And, last but not least, Hulu.com is free and Hulu Plus is only available for $7.99 a month.
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Hulu™ TV Shows are copyrighted, and any redistribution of them without the consent of the copyright owners may be a violation of the law in most countries, including the USA. Audials AG is not affiliated with Hulu™, nor the company that owns the trademark rights to Hulu™. This page is provided for compatibility purposes only, and in no case should be considered an endorsement of Audials Software products by any associated third party. Hulu™
Different rights causes confusions by consumers
Today some types of Media are available for free and without an copy protection other types of Media are copy protected and part of Music subscription services or Video-on-demand platforms. In some countries it is legal to re-record copy protected Music, Videos, Audiobooks or Movies from Online streaming or DVD in other countries it isn´t. So it is for a customer today difficult to know when will it be allowed to re-record, rip, copy and convert the streamed or bought media for the usage with the own PC, Smartphone, Tablet or other devices. In most cases of using Audials software it will be always the best to share the Media not with others. If record Media with Audials you should do this only for own usage.There are two types of copy protection, which are implemented by Digital Rights Management (DRM):
1) Protection of content transmission
Contents are transmitted in encrypted form through e.g. internet. Then they are decrypted in the web browser or playback software, and outputted unprotected through the graphics card to the screen. This kind of protection is used for nearly all video-on-demand-services as well as for DVDs. Such contents can technically be recored by Audials screen recording without cracking any copy protection. However, whether a user is permitted to do so depends on the terms of the content service.
2) Protection of content display
Contents are transmitted in encrypted form through e.g. internet. They are also passed to the display by the playback software in encrypted form, too. (This is only possible with compatible display types, like certain HDMI devices). The display will decrypt the data immediately before showing them without allowing the computer to access them. This kind of protection is in use only for BlueRay discs nowadays. Such contents cannot be recorded with Audials, as Audials does not crack any copy protection.