Pandora™ Support Page

Learn how to stream and download videos from PandoraTV™ with Audials Moviebox

Audials

Pandora TV™ Help Site

Find answers and solutions to the most asked questions regarding Pandora TV™

On this page you will find two chapters that can help you solve some of the problems you might be experiencing with your Pandora TV™ account. In chapter one please find a description on how to record the video streaming of Pandora TV™ as your private copy for your own use and to convert the videos and movies for your other devices at home and to go. In chapter two you will find the Pandora™ FAQs with solutions for the most important problems. Please go on with reading:

1) Learn how to download & record Pandora TV™ streaming videos

Please find attached a description on how you can record Pandora TV™ video streams for your personal use

Learn step-by-step how to record and download videos from PandoraTV™
Close all browser windows and start Audials Moviebox. Switch to the ”Save Video” view located in the “Streaming” section.

Close all browser windows and start Audials Moviebox. Switch to the ”Save Video” view located in the “Streaming” section.

Choose the profile with the desired file format from “Format”.

Click the “Video recording” button. Choose the "Pick videos" option from the drop down menu. Next, depending on which browser you are using, click either the "Record from Chrome" or "Record using other browser/program" button.

Click the “Video recording” button. Choose the "Pick videos" option from the drop down menu. Next, depending on which browser you are using, click either the "Record from Chrome" or "Record using other browser/program" button.

Open PandoraTV™ in your browser and play the video you would like to record. 1)

Open PandoraTV™ in your browser and select the video you would like to record. 1)Open PandoraTV™ in your browser and select the video you would like to record. 1
Click the rectangular "Download” button which appears in the browser on top of the video. (If you are given instead the “Record now” option, click on it at the exact time you want the recording to begin, otherwise the part of the video that was being played before will not be recorded.)Click the rectangular "Download” button which appears in the browser on top of the video. (If you are given instead the “Record now” option, click on it at the exact time you want the recording to begin, otherwise the part of the video that was being played before will not be recorded.) 1)Click the rectangular "Download” button which appears in the browser on top of the video. (If you are given instead the “Record now” option, click on it at the exact time you want the recording to begin, otherwise the part of the video that was being played before will not be recorded.) 1)

Click the rectangular "Download” button which appears in the browser on top of the video. (If you are given instead the “Record now” option, click on it at the exact time you want the recording to begin, otherwise the part of the video that was being played before will not be recorded.)

Click the rectangular "Download” button which appears in the browser on top of the video. (If you are given instead the “Record now” option, click on it at the exact time you want the recording to begin, otherwise the part of the video that was being played before will not be recorded.) 1)Click the rectangular "Download” button which appears in the browser on top of the video. (If you are given instead the “Record now” option, click on it at the exact time you want the recording to begin, otherwise the part of the video that was being played before will not be recorded.) 1)


The video will now be downloaded and converted. The progress will be displayed next to it in the “Save Video” view.

The video will now be downloaded and converted. The progress will be displayed next to it in the “Save Video” view.The video will now be downloaded and converted. The progress will be displayed next to it in the “Save Video” view.
After the recording is complete, the video will show up in the Audials player on the right side of your screen.
You can now play the video with Audials or drag and drop it into another application or Windows Explorer to export it.

After the recording is complete, the video will show up in the Audials player on the right side of your screen.

You can now play the video with Audials or drag and drop it into another application or Windows Explorer to export it.

1) Make sure that you are running the 32-Bit version of your browser. Using, for example, Internet Explorer 64-Bit will not provide any results.

Audials in 120 Seconds - Record Video Streaming Services

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Easily learn how to record Pandora TV™ and other video streaming services by watching our Audials-in-120-seconds video. After recording you can directly watch the video on your PC or convert it in every format you desire.

Audials Moviebox at a Glance: Tons of Options and Lots of Convenience at the Best Price

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For its core functions Audials software has received accolades regularly from trade publications and is therefore beloved by millions of users around the globe. Furthermore, Audials software provides its users with a high degree of convenience and additional functions at no extra charge. Get on board today!

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Windows 8.1, 8, 7, Vista and XP

Audials software offers the latest technology and makes the most of all the benefits of the Microsoft operating systems, enabling ease-of-use with optimized user interfaces for Windows 8.1, 8, 7, Vista and XP on any device.

Record and save video streams
High-performance video recording technology combines network sniffers and direct access to graphic cards
Videos are saved without a reduction of quality compared to the source
Easy to use via micro recording windows for every video
Perfect for video streams, online movie stores, media centers and video portals
Record and save all Apple iTunes' videos
Record user-defined picture sections as videos
Videos can be converted into suitable formats for any device after recording
Optional recording of audio tracks as MP3 files available
Convert video files and copy DVDs
Import all major video files for converting
Export video formats include WMV, MP4, MPEG4, AVI, 3GP and H.264
Converts video files as well by playing those files and automatically re-recording them from the screen
Extracts audio tracks from videos as audio files
7 universal profiles for easy configuration
Over 100 device profiles ensure optimized video output for all major playback device types
Optimizes files for PC, Mac, smartphone, tablet, iPhone, iPad, Xbox, PS3, PSP, Nintendo DS and many others
Batch conversion and automatic shut-down after completion of task available
Reads and converts DVDs directly, convenient partial-automatic selection of main film and language
Problematic DVDs can be copied by playing those files and re-recording them
Converts any DVD to the correct format for tablets, smartphones and netbooks
Enjoy your media anywhere with the media center, on your smartphone or with cloud storage
Convenient player with playlist management functions and graphic cover display
Various displays available according to artist, genre, etc.
Displays for beginners and experts available with configured information columns
Matching playlists for similar artists and genres generated automatically
Supports YouTube links and videos in playlists
Dual-device display enables flexible transfer from and to a wide-variety of devices and file locations
Optimized for Android smartphones, direct browsing and using playlists etc.
Compatible with iPhone / iPad / iPod and iTunes, perfect for filling up Apple hardware
Memory display for all devices
Copying in the background
Preconfigured for TelekomCloud, Dropbox, Microsoft Skydrive and many more
Automatic Internet searches for missing ID3 tags, album artwork and song lyrics
High-performance tag editor, easy drag-and-drop tagging available
Convenient creation and wireless uploading of customized ringtones for cell phones and smartphones

2) Help Desk Support

Find answers and solutions of the most asked questions regarding Pandora TV™

Founded in 2004, Pandora TV™ is a video sharing website hosting user generated content and offering VOD and live video streaming. Additionally, Pandora TV™ is known as the first platform to offer unlimited storage space and upload size for videos, open API standard video platform, personalized broadcasting, international search and may other features. We were frequently asked for help regarding both our software and Pandora TV™ so please find solutions and answers to the most common issues by taking a look at the following FAQ:

How much does it cost to watch videos on PandoraTV™?

Answer
Pandora TV is a free online video streaming service. Watching videos, registration for a Pandora account and uploading videos are all free of charge.
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Answer

PandoraTV™ is a free online video streaming service. Watching videos, registration for a Pandora account and uploading videos are all free of charge. 

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How do I multi-upload videos on PandoraTV™?

Answer
You can upload up to 5 videos at the same time on Pandora TV. Just click the “Browse Videos” option, select the videos you want to upload on Pandora, add information for each of them and then click “Upload”.
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Answer

You can upload up to 5 videos at the same time on PandoraTV™. Just click the “Browse Videos” option, select the videos you want to upload on Pandora, add information for each of them and then click “Upload”.

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What file formats does PandoraTV™ support?

Pandora TV supports all major video formats.
The only exceptions are the non video related files and the videos files that are not converted properly, meaning they only had the extension name changed (e.g. changing video.exe to video.avi; also, wvx, wmx and asx are only links to video files).
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Answer

PandoraTV™ supports all major video formats. The only exceptions are the non video related files and the videos files that are not converted properly, meaning they only had the extension name changed (e.g. changing video.exe to video.avi; also, wvx, wmx and asx are only links to video files).

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Why has my live broadcasting video suddenly terminated?

Answer
There are several reasons why the live broadcasting on Pandora suddenly stops. First of all, an unstable internet connection (the viewer’s or the broadcaster’s connection) will stop the broadcast. Secondly, if the broadcaster uploads illegal content, once detected, the monitoring team will terminate the live broadcast.
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Answer

There are several reasons why the live broadcasting on PandoraTV™ suddenly stops. First of all, an unstable internet connection (the viewer’s or the broadcaster’s connection) will stop the broadcast. Secondly, if the broadcaster uploads illegal content, once detected, the monitoring team will terminate the live broadcast. 

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The sound is mute and only the image is being broadcasted. What can I do to fix this issue?

Answer
When there is a live broadcasting, there are 2 main reasons why this broadcasting problem might occur. First, make sure the sound control is not on mute and second, try not have any other media player running in the background, otherwise you risk watching the live broadcast with no sound.
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Answer

When there is a live broadcasting, there are 2 main reasons why this broadcasting problem might occur. First, make sure the sound control is not on mute and second, try not have any other media player running in the background, otherwise you risk watching the live broadcast with no sound. 

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Why is the disk space being downsized every time I watch PandoraTV™?

Answer
Your disk space is being downsized because as soon as you run the video, the FLV file you are watching is temporarily stored on your PC. Say you are watching an online video of over one hour, then a temporary file of more than 100MB will be automatically saved on your computer. You can free that space again by going to Program folder – Pandora TV – MiniLite – temp ad delete the “temp” folder.
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Answer

Your disk space is being downsized because as soon as you run the video, the FLV file you are watching is temporarily stored on your PC. Say you are watching an online video of over one hour, then a temporary file of more than 100MB will be automatically saved on your computer. You can free that space again by going to Program folder – PandoraTV™ – MiniLite – temp ad delete the “temp” folder.

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How can I stream and watch Pandora™ on my TV?

Answer
To be able to stream Pandora videos on your TV, you need a Blu-Ray Player with Pandora on it or a Roku box. If you own an Apple TV, using Airfoil and a Mac you should be able to stream Pandora to your home theater.
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Answer

To be able to stream Pandora™ videos on your TV, you need a Blu-Ray Player with Pandora™ on it or a Roku box. If you own an Apple TV, using Airfoil and a Mac you should be able to stream Pandora™ to your home theater.

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Please note

Videos from Pandora.tv are copyrighted. Any redistribution of them without the consent of the copyright owners may be a violation of the law in most countries, including the USA. Audials AG is not affiliated with Pandora TV™, nor the company that owns the trademark rights to Pandora TV™. This page is provided for compatibility purposes only, and in no case should be considered an endorsement of Audials Software products by any associated 3rd party. Pandora TV™