Pandora™ Support Page

Learn how to stream and download videos from PandoraTV™ with Audials Moviebox

Audials

Pandora TV™ Help Site

Find answers and solutions to the most asked questions regarding Pandora TV™

On this page you will find two chapters that can help you solve some of the problems you might be experiencing with your Pandora TV™ account. In chapter one please find a description on how to record the video streaming of Pandora TV™ as your private copy for your own use and to convert the videos and movies for your other devices at home and to go. In chapter two you will find the Pandora™ FAQs with solutions for the most important problems. Please go on with reading:

1) Learn how to download & record Pandora TV™ streaming videos

Please find attached a description on how you can record Pandora TV™ video streams for your personal use

Learn step-by-step how to record and download videos from PandoraTV™
Start Audials Moviebox and switch to the “Save video” view located in the “Streaming” section.
Select the profile with the desired format from “Format:” on the downside of your screen.
Click the “Video recording” button located in the upper third of your screen and after clicking on “Select recording tool” choose the “Select automatically” option from the menu.
Open tv.pandora.com in your browser and select the video that you want to record.*
The recording will start directly when playing the video. Your progress of the recording will be displayed on the control window “select automatically”.
When the recording is complete the video will be transferred to the Audials playlist on the right side of your screen.
You can now play the video with Audials or drag and drop it into another application or Windows explorer to export it.

* Make sure that you are running the 32-Bit version of your browser. Using, for example, Internet Explorer 64-Bit will not provide any results.

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2) Help Desk Support

Find answers and solutions of the most asked questions regarding Pandora TV™

About Pandora TV™

Founded in 2004, Pandora TV™ is a video sharing website hosting user generated content and offering VOD and live video streaming. Additionally, Pandora TV™ is known as the first platform to offer unlimited storage space and upload size for videos, open API standard video platform, personalized broadcasting, international search and may other features. We were frequently asked for help regarding both our software and Pandora TV™ so please find solutions and answers to the most common issues by taking a look at the following FAQ:

How much does it cost to watch videos on PandoraTV™?

Answer
Pandora TV is a free online video streaming service. Watching videos, registration for a Pandora account and uploading videos are all free of charge.
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Answer

PandoraTV™ is a free online video streaming service. Watching videos, registration for a Pandora account and uploading videos are all free of charge. 

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How do I multi-upload videos on PandoraTV™?

Answer
You can upload up to 5 videos at the same time on Pandora TV. Just click the “Browse Videos” option, select the videos you want to upload on Pandora, add information for each of them and then click “Upload”.
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Answer

You can upload up to 5 videos at the same time on PandoraTV™. Just click the “Browse Videos” option, select the videos you want to upload on Pandora, add information for each of them and then click “Upload”.

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What file formats does PandoraTV™ support?

Pandora TV supports all major video formats.
The only exceptions are the non video related files and the videos files that are not converted properly, meaning they only had the extension name changed (e.g. changing video.exe to video.avi; also, wvx, wmx and asx are only links to video files).
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Answer

PandoraTV™ supports all major video formats. The only exceptions are the non video related files and the videos files that are not converted properly, meaning they only had the extension name changed (e.g. changing video.exe to video.avi; also, wvx, wmx and asx are only links to video files).

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Why has my live broadcasting video suddenly terminated?

Answer
There are several reasons why the live broadcasting on Pandora suddenly stops. First of all, an unstable internet connection (the viewer’s or the broadcaster’s connection) will stop the broadcast. Secondly, if the broadcaster uploads illegal content, once detected, the monitoring team will terminate the live broadcast.
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Answer

There are several reasons why the live broadcasting on PandoraTV™ suddenly stops. First of all, an unstable internet connection (the viewer’s or the broadcaster’s connection) will stop the broadcast. Secondly, if the broadcaster uploads illegal content, once detected, the monitoring team will terminate the live broadcast. 

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The sound is mute and only the image is being broadcasted. What can I do to fix this issue?

Answer
When there is a live broadcasting, there are 2 main reasons why this broadcasting problem might occur. First, make sure the sound control is not on mute and second, try not have any other media player running in the background, otherwise you risk watching the live broadcast with no sound.
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Answer

When there is a live broadcasting, there are 2 main reasons why this broadcasting problem might occur. First, make sure the sound control is not on mute and second, try not have any other media player running in the background, otherwise you risk watching the live broadcast with no sound. 

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Why is the disk space being downsized every time I watch PandoraTV™?

Answer
Your disk space is being downsized because as soon as you run the video, the FLV file you are watching is temporarily stored on your PC. Say you are watching an online video of over one hour, then a temporary file of more than 100MB will be automatically saved on your computer. You can free that space again by going to Program folder – Pandora TV – MiniLite – temp ad delete the “temp” folder.
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Answer

Your disk space is being downsized because as soon as you run the video, the FLV file you are watching is temporarily stored on your PC. Say you are watching an online video of over one hour, then a temporary file of more than 100MB will be automatically saved on your computer. You can free that space again by going to Program folder – PandoraTV™ – MiniLite – temp ad delete the “temp” folder.

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How can I stream and watch Pandora™ on my TV?

Answer
To be able to stream Pandora videos on your TV, you need a Blu-Ray Player with Pandora on it or a Roku box. If you own an Apple TV, using Airfoil and a Mac you should be able to stream Pandora to your home theater.
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Answer

To be able to stream Pandora™ videos on your TV, you need a Blu-Ray Player with Pandora™ on it or a Roku box. If you own an Apple TV, using Airfoil and a Mac you should be able to stream Pandora™ to your home theater.

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Please note

Videos from Pandora.tv are copyrighted. Any redistribution of them without the consent of the copyright owners may be a violation of the law in most countries, including the USA. Audials AG is not affiliated with Pandora TV™, nor the company that owns the trademark rights to Pandora TV™. This page is provided for compatibility purposes only, and in no case should be considered an endorsement of Audials Software products by any associated 3rd party. Pandora TV™